FAQ

Find the most frequently asked questions below.
  • We ship all our orders through Royal Mail 48

  • You can track your order using Royal Mail Track & Trace, a tracking number will be provided when your order has been dispatched. Royal Mail 48 tracking will only update when an attempt for delivery is made. 

  • Our packaging team aims to dispatch orders within 1 working day, however this may take longer during holidays periods.

  • Once dispatched, orders will generally arrive within 3-5 working days but this can take longer dependent on Royal Mail delivery delays.

  • We offer a 30 day return policy for unused items or if the item doesn’t meet your expectations. The return postage will be your responsibility. 

  • We offer free shipping for all UK orders.